Privacy Policy
Privacy Policy
Thank you for choosing to shop with Li.Wi. Boutyique. We are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your personal information. By visiting our website, you are accepting the practices described in this policy.
Information We Collect
Personal Information
- When you make a purchase, we collect information such as your name, address, email, and phone number.
- Your payment details are securely processed by our payment service provider, and we do not store your payment information.
Account Information
- If you create an account with us, we store your username, password, and purchase history.
Website Usage Information
- We collect data on how you interact with our website, including pages visited, time spent on the site, and products viewed.
How We Use Your Information
We use the collected information for various purposes, including:
- Processing and fulfilling your orders.
- Improving our website and services.
- Personalizing your shopping experience.
- Communicating with you about your orders, promotions, and updates.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.
Data Security
We implement a variety of security measures to protect the safety of your personal information when you place an order or access your account.
Cookies
We use cookies to enhance your browsing experience. You can choose to disable cookies, but this may affect certain functions of our website.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [Your Contact Email].
Changes to Privacy Policy
We reserve the right to update our privacy policy. Changes will be posted on this page, and the modification date will be updated accordingly.
Contact Information
Li.Wi. Boutique
Pinksterbloemstraat 2
2802ZP Gouda
info@liwi.com
If you have any questions or concerns regarding our privacy policy, please contact us. We are here to assist you!
Return Policy
Thank you for shopping with Li.Wi. Boutique, We want to ensure you are completely satisfied with your purchase. If you have any questions about our return policy, please contact our customer service at info@liwi.com
Returns
Right of Withdrawal
According to Dutch law, you have the right to withdraw from the contract within 14 days without providing any reason. The withdrawal period expires 14 days after the day on which you or a third party (other than the carrier) physically receive(s) the goods.
Notification
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement. You can do this by contacting us through info@liwi.com
Return Period
You must send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from the contract to us.
Return Condition
The goods must be returned in their original condition, unused, and with all tags attached. We reserve the right to refuse returns that do not meet these conditions.
Return Costs
Return shipping costs are at your own expense.
How to Return
- Notification: Contact our customer service at info@liwi.com to notify us of your decision to return the goods.
- Approval: Wait for our confirmation and instructions for the return.
- Packaging: Package the goods securely, ensuring all original tags are attached.
- Shipping: Send the return package to the address provided in our confirmation.
Refund Process
Once we receive the returned goods and verify that they meet our return conditions, we will initiate a refund. The refund will be processed using the original payment method.
Exceptions
Certain items, such as underwear and swimwear, cannot be returned for hygiene reasons unless they are damaged.
Contact Information
Li.Wi. Bolutique
Pinksterbloemstraat 2
2802 ZP Gouda
info@liwi.com
Please contact us if you have any questions or concerns regarding our return policy. We are here to assist you!
Shipping methods:
Post NL
* What are the shipping costs?
Your order from €75 will be shipped for free via PostNL! 🚐
We charge €6 shipping costs for orders below this amount!
* How long does delivery
take?
We dispatch parcels every Monday, Wednesday, and
Friday. Orders received after 12 p.m. on Friday or over the weekend will be
processed and shipped on the following Monday. busy sale periods and special
promotions, there might be a 1-day delay in shipping... However, we always
strive to deliver your package on time!
*What shipping methods are available?
Your delivery to a pickup point or home delivery is handled by PostNL 👌
If you've opted for a pickup location, you can usually collect your order the next day at a PostNL location!
*How can I track my order?
When your package leaves our door, you will receive a confirmation email from me with a track & trace link with which you can track your package 👀 You can always view the status of your package in your account under orders!
Cookie policy for websites and online shop
SB uses Cookies. These are text files placed on the hard drive of the User's computer. The domain name of the website server transmitting the Cookies is https:/spachtelaarbros.com. The Cookies ensure faster access to the website upon subsequent visits. The information can also be used to improve the content and technical aspects of the website and to conduct analyses, so that SB can improve its services.
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.